Privacy Policy

Effective Date: January 8, 2026

This Privacy Policy describes how The Way Programs LLC, doing business as The Way Physical Therapy (“we,” “us,” or “our”), collects, uses, and protects personal information obtained through our website and communications.

Website: https://www.thewayphysicaltherapy.com/
Phone: 513-504-6980
Email: drew@thewayphysicaltherapy.com

Information We Collect

We may collect the following types of information:

  • Personal identifiers such as name, phone number, email address, and appointment-related details

  • Health-related information provided voluntarily for the purpose of receiving physical therapy services

  • Communication preferences, including consent for SMS messaging

  • Technical data such as IP address, browser type, and website usage information

How Information Is Used

We use collected information to:

  • Provide and coordinate physical therapy services

  • Schedule and manage appointments

  • Communicate with patients regarding care coordination and administrative matters

  • Respond to inquiries and requests

  • Operate and improve our website and services

  • Comply with legal and regulatory obligations

Text Messaging & Mobile Data Compliance

SMS Use

We use text messaging strictly for care coordination and administrative purposes. We do not send marketing or promotional text messages.

Opt-In

Patients may opt in to receive SMS messages by completing a website form checkbox indicating consent to receive text messages.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP.
For assistance, reply HELP.

Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell, rent, or share personal or mobile information for marketing purposes.

Information may be shared only:

  • With service providers who assist in operating our business (such as scheduling or communication platforms), under strict confidentiality agreements

  • When required by law or to comply with legal processes

  • To protect the rights, property, or safety of our patients, clinic, or others

No mobile data is shared with third parties for marketing purposes.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request limitations on certain uses or disclosures, where applicable

  • Withdraw consent for communications, including SMS, at any time

Requests may be submitted using the contact information listed below.

State-Specific Notice (Ohio)

This Privacy Policy is governed by applicable federal laws and the laws of the State of Ohio. Any disputes relating to this policy shall be handled in accordance with Ohio law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Terms & Conditions of Use

Acceptance of Terms

By accessing or using our website or services, you agree to these Terms & Conditions. If you do not agree, you should not use our website or services.

Use Restrictions

You agree to use this website only for lawful purposes and not to:

  • Attempt to gain unauthorized access to systems or data

  • Disrupt or interfere with website functionality

  • Use content in a manner that violates applicable laws or regulations

Intellectual Property

All website content, including text, graphics, logos, and design elements, is the property of The Way Programs LLC or its licensors and may not be reproduced without written permission.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those third-party sites.

Termination

We reserve the right to restrict or terminate access to our website or services at any time, without notice, for violations of these Terms & Conditions.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles.

Changes to These Terms

We may update this Privacy Policy and Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or Terms & Conditions, please contact:

The Way Physical Therapy
Email: drew@thewayphysicaltherapy.com
Phone: 513-504-6980